THANK YOU!

First and foremost, we sincerely appreciate your visit to Grapevine Escape!  As a small business in the entertainment industry, it is critically important we hear your honest feedback about your entire experience - from the moment you enter our doors.  Thank you for taking the time to click on the email link and taking a few moments out of your day to let us know how we are doing.  We want to hear your thoughts about the facility, the presentation, our customer service, the game master, and the escape - what went well... and what needs work. 

You are welcome to leave your name and contact information if you prefer, or you can leave them blank and submit anonymously.  We will not use your email address for any purpose other than to confirm you have visited.  We review every post-visit survey, and use this information to make our escape rooms the absolute best entertainment experience of its kind. 

Thank you, thank you for contributing to our ongoing success.   

​

Amber and Russell Sebastian  

Grapevine Escape

Was a GVE Staff Member up front to greet you when you arrived?

Please rate the cleanliness of the lobby & front desk

Cleanliness of the Escape Room

Please rate the cleanliness of the restroom facilities (if applicable)

Please rate the friendliness / energy of the GVE staff members

Please rate the attentiveness of the GVE Staff members

Did you experience any problems during your visit?

Overall Escape Room experience

Which escape room did you experience?   Check all that apply

Playability (puzzles, technology)

Game Master attentiveness

Was the Game Master helpful during gameplay?

Rate the number of clues given

Rate the quality of clues given

Did GVE staff members review policy cleaning procedures with your group?

Health and Safety

Escape Room Experience

General Experience

Challenge  (Too easy?  Too hard?)

Did you experience any *technical* issues during your escape experience?

Who was your Game Master / Host?